←back to thread

Zoom outage caused by accidental 'shutting down' of the zoom.us domain

(status.zoom.us)
634 points RVRX | 3 comments | 17 Apr 25 00:55 UTC | HN request time: 0.525s | source
Show context
stackskipton ◴[17 Apr 25 01:55 UTC] No.43712323[source]▶
This smells like something happened with MarkMonitor, they accidently flagged zoom.us as brand spoofing and filed copyright complaint with GoDaddy who runs .us TLD. GoDaddy suspended the domain per the complaint.
replies(3): >>43712353 #>>43712476 #>>43712844 #
lolinder ◴[17 Apr 25 02:01 UTC] No.43712353[source]▶
It's possible, but MarkMonitor is Zoom's registrar, so there are plenty of other ways for a miscommunication between MarkMonitor and GoDaddy to cause this. Copyright complaints would be a more reasonable theory if MarkMonitor were mentioned and didn't have any other involvement.
replies(1): >>43712442 #
stackskipton ◴[17 Apr 25 02:15 UTC] No.43712442[source]▶
I guess but if MarkMonitor accidently suspended it, it would be ClientHold but it was widely reported it was showing as ServerHold.

ServerHold is used with Registry (GoDaddy in this case) is disabling vs ClientHold is when registrar is pulling the plug (MarkMonitor)

So what would have MarkMonitor said to GoDaddy to cause them to ServerHold a domain?

replies(2): >>43712914 #>>43713818 #
1. thayne ◴[17 Apr 25 03:44 UTC] No.43712914[source]▶
Possibly MarkMoniter failed to renew the domain on time? Or there was a miscommunication around payment that led to the domain expiring?
replies(2): >>43713067 #>>43713081 #
2. stackskipton ◴[17 Apr 25 04:15 UTC] No.43713067[source]▶
There are status codes around that which would contain the word renew.

serverHold is generally only set by registry when they have some pending action which almost always legal related.

You can see a list of Status Codes here: https://www.icann.org/resources/pages/epp-status-codes-2014-...

3. selcuka ◴[17 Apr 25 04:17 UTC] No.43713081[source]▶
Renewal date is April 24, so unlikely. Even if it expired this year they would still have a week to renew.