E.g. if I want to turn on the seat and wheel heaters, I click on it, and then I need to wait 3 seconds to see if it actually turned them on. Or maybe they were already on, and my click turned them off instead.
The service chat section is entirely useless, and was probably written by somebody drinking bong water. And you _have_ to use it. Tesla even sends you freaking text messages with just a link to the app instead of actual text of the updates.
And I once spent 20 minutes trying to find how I can remove a guest driver from my account. Turns out that there's a small gray button "Manage Drivers" at the very bottom of the screen, past the odometer data.
Sorry. But Tesla is as shitty as other automakers. Or even shittier, because other automakers don't force me to talk with their service centers solely through their crapps.
If you want to unlock a Kia with the app, first you need to pay $15/month, and then you need to press and hold for one second the unlock button, after which you have a 30-50% chance of the unlock request going through. To let you know that it went through, you will receive an email. It's the most user-hostile app I still have on my phone.
So no, Tesla is not as shitty as other automakers. The bar is so much lower than you can imagine.