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Adobe deletes Bluesky posts after backlash

(petapixel.com)
553 points bookofjoe | 1 comments | 11 Apr 25 14:01 UTC | HN request time: 0s | source
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55555 ◴[12 Apr 25 03:33 UTC] No.43661106[source]▶
Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.
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vishnugupta ◴[12 Apr 25 04:19 UTC] No.43661324[source]▶
Almost every single one of Adbobe post on HN has a top comment about this evil subscription plan.

I fell for it once. But I’m in India so I just cancelled my debit card and that was that. Good luck to them to chase me through legal means in India. It was still bit of a hassle though.

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SanjayMehta ◴[12 Apr 25 06:01 UTC] No.43661750[source]▶
I had to cancel a card thanks to PayPal’s shenanigans.

Now it’s much easier to deal with the subscription problems due to the new RBI norms.

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porridgeraisin ◴[12 Apr 25 08:32 UTC] No.43662540[source]▶
Which norms?
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1. SanjayMehta ◴[13 Apr 25 07:40 UTC] No.43670862[source]▶
Any renewal must be preceded by a notification from the vendor and the owner of the card has to enter an OTP to allow the transaction.

Earlier the vendor would just take your money and you’d have to fight a long battle to get it back.