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553 points bookofjoe | 1 comments | | HN request time: 0.201s | source
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55555 ◴[] No.43661106[source]
Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.
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1. mjmas ◴[] No.43668119[source]
It seems like this would/should be covered under Australia's unfair contracts law, which requires the term to have a legitimate interest as well as being transparent (which I dont think would be met if they are charging 50% of the remainder, when they would have been happy for you to get a monthly subscription and cancel after a month, only having spent a fifth of what they would charge for termination)