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Adobe deletes Bluesky posts after backlash

(petapixel.com)
553 points bookofjoe | 1 comments | 11 Apr 25 14:01 UTC | HN request time: 0.259s | source
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55555 ◴[12 Apr 25 03:33 UTC] No.43661106[source]▶
Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.
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1. ajxs ◴[12 Apr 25 21:14 UTC] No.43667988[source]▶
I posted elsewhere in this thread that when I tried to cancel, and discovered that I was actually paying for an annual plan on a monthly basis, I told their support person I'd be speaking with the local consumer affairs regulator[1]. They instantly waived the cancellation fee. I'm tempted to think they've had some trouble with regulators on this issue before.

1: https://www.fairtrading.nsw.gov.au/