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553 points bookofjoe | 2 comments | | HN request time: 0.598s | source
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55555 ◴[] No.43661106[source]
Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.
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1. ziml77 ◴[] No.43667004[source]
I looked at their plans a few years back and it was very clear that they had 3 payment options: Monthly, Annual, and Annual billed Monthly. Of course if you get the third option, getting out of the contract is going to cost you. Otherwise what would ever be the point of choosing the Monthly plan when both Annual options have a discount for going with a longer subscription period?
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2. mk89 ◴[] No.43667073[source]
I only see annual and annual billed monthly in photoshop pricing plans. Where do you see the monthly one?

Edit: I just clicked on buy, and it leads to what you said. Apparently the monthly one is not mentioned in the front page. Weird.