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553 points bookofjoe | 1 comments | | HN request time: 0s | source
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55555 ◴[] No.43661106[source]
Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.
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ciabattabread ◴[] No.43664265[source]
I have one of those "annual plan, billed monthly". How the hell do I figure out when I initially signed for it? Along the way, I got two free months for getting a Logitech mouse, does that change my annual month?
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1. wildpeaks ◴[] No.43664680[source]
When you're logged in at https://account.adobe.com/plans, click the first link in the left sidebar with your current plan, it should mention the day you signed up.