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1525 points saeedesmaili | 1 comments | | HN request time: 0.202s | source
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myself248 ◴[] No.43653711[source]
I've heard this called the "Tyranny of the Marginal User".

To keep the line going up, platforms have to appeal to wider and wider swaths of a population, eventually lapping at the shores of a population that really doesn't care or want this service. But if you can hook them with some dopamine in a 5-second video, or a quest to rediscover some neat thing that they saw two page-loads ago but is now mysteriously gone from the very same list it appeared in, then you've clawed one additional user into your metrics and the VCs give you a treat.

These people don't care about the service and they're the worst users to cater to, but everyone caters to them because they're the only ones left. Hence, TikTokization.

replies(3): >>43660210 #>>43661598 #>>43662700 #
1. boramalper ◴[] No.43661598[source]
The Tyranny of the Marginal User: why consumer software gets worse, not better, over time

https://nothinghuman.substack.com/p/the-tyranny-of-the-margi...