As bad as Netflix is, honestly the UX is the best amongst major streaming services.
For me, the cardinal sin of a streaming service is, if I open your service every single day and watch the next episode of ONE show, then the next time I open your service, PLEASE HAVE MY SHOW AT THE TOP OF THE HOME PAGE.
This is such a simple and obvious user journey, but the majority of streaming services, on purpose or not, fuck it up. The number of times I've opened a streaming service, scroll through the entire home page with the shitty tv remote, then had to type the name of my show manually in search. Makes me want to unsubscribe right then and there and just use Plex instead.
replies(1):