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Why Kagi launched "no use, no pay"

(getlago.substack.com)
79 points AnhTho_FR | 1 comments | | HN request time: 0.211s | source
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joshstrange ◴[] No.43549289[source]
I'm always interested in new ways to handle billing/subscriptions/etc and this is a cool change.

I recently heard of a payment strategy that I liked a lot though I understand it's hard to explain to customers. John Siracusa's Hyperspace [0] app has the following options:

* Monthly, recurring

* Monthly, one-time

* Yearly, recurring

* Monthly, one-time

* Lifetime, one-time

More details in the developer's own words here [1]. The interesting options are the Monthly and Yearly one-time options. For anyone in the Apple ecosystem you can technically get this behavior by purchasing a subscription and immediately cancelling it (since you will get the full time period you paid for still). But I really like this payment style especially for an app like this where I don't want to pay-per-use (that feel punitive) but I don't really have ongoing data-deduplication needs (at least the features the product currently offers). It's a "once every year or so" and I might need to run it multiple times on different directories/different settings.

"Time-based unlocks" might be a better way to think about it. There are lots of products I would 1000000% pay for 1 month of, if it auto-cancelled, but I don't need it every month. Often I just skip using the product completely since I have no idea if I cancel if they will close my account right away and/or try to refund me. I just don't want to have to set a calendar item to remember to cancel a day before it renews.

I'm not opposed to subscriptions, developers need to make money and platforms/OS change all the time (especially in mobile) so there is ongoing maintenance. But the issue for me are apps I only need for a little bit or infrequently. If Adobe offered a "1 month, no renewal" then there is a good chance I'd still be using Photoshop instead of switching to Pixelmator Pro.

[0] https://hypercritical.co/hyperspace/

[1] https://hypercritical.co/hyperspace/#purchase

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tmpz22 ◴[] No.43552121[source]
As much as I like lifetime purchases I think for software products it creates too many liabilities for all parties. Probably in the fine print you need a carve out saying it won't actually be provided in perpetuity (what software is?). As a purchaser I don't think it's realistic to really expect the software forever. I think of it more as a supporter/founder tier with various privileges that will one day end - and it should probably be advertised as such.
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1. hellotheretoday ◴[] No.43555161[source]
Then don’t sell a lifetime license

I don’t disagree with you. I’ve had several “lifetime licenses”, some of which were quite costly, become varying states of useless. Some were acceptable (no more updates because the vendor was acquired/folded but the software still works and can be activated) and some were hostile (no more updates because we ran out of money and decided “lifetime” isn’t actually “lifetime” or “we folded and shut down activation servers that are required to install the app without patching out drm”)

But the solution is very simple then. Just don’t promise what you can’t deliver? Why mislead customers with fine print double speak when you could just be upfront and say “license for until we run short on cash” or whatever