←back to thread

Why Kagi launched "no use, no pay"

(getlago.substack.com)
79 points AnhTho_FR | 1 comments | | HN request time: 0.21s | source
Show context
superultra ◴[] No.43550802[source]
I'm really curious about this because it actually incurs some interesting possible customer service issues. Say someone signs up, then usage lapses for a while. Then they use it. Bam they're charged. Will they remember that they signed up? Some of these edge cases are defined in the article but remain unanswered. It sounds like the team at Kagi didn't even think about them, which is interesting. Still I'd like to know the answer.
replies(2): >>43553763 #>>43555340 #
1. shakna ◴[] No.43553763[source]
Login tokens expire long before - so it'll require an explicit login, before you present as a returned customer.