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96 points jgrahamc | 1 comments | | HN request time: 0s | source
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jgalt212 ◴[] No.43539775[source]
Faxes took about 45 seconds per page. I think this particular bug could have been resolved with a 90 second phone conversation. The fax cost savings were small, but still a neat story.
replies(1): >>43541072 #
groby_b ◴[] No.43541072[source]
You can't always get on a phone call, time zones exist :)

(Also, not all fax debug stories are done in 45 seconds. I gotta see if I can find my old faxes - fixing a "stop shipping" bug in a video game via a series of back-and-forth faxes from a cruise ship. :)

replies(1): >>43546332 #
1. jgalt212 ◴[] No.43546332[source]
It would be best to do both. Does anyone do a screen share to diagnose a problem where they don't talk as well?