I have been thinking about the exact same problem for a while and was literally hours away from publishing a blogpost on the subject.
+100 on the footnote:
> agents or workflows?
Workflows. Workflows, all the way.
The agents can start using these workflows once they are actually ready to execute stuff with high precision. And, by then we would have figured out how to create effective, accurate and easily diagnozable workflows, so people will stop complaining about "I want to know what's going on inside the black box".
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