"Trauma" is when one horrible experience lowers your danger threshold so much that it triggers on everything, and becomes useless and harmful. "Learning" is when new threat awareness lowers the threshold an 'appropriate amount'. Even if the GP was strictly wrong about their conclusion, in my personal opinion they are quite right to remain vigilant.
Note to parent: it is strictly unfair to lump Google in with Amazon (and if you demonize a good actor long enough, eventually they'll aquiesce since they are already paying the reputational price). However given that they are American corporations operating on similar incentives during the Wild West (or World War) of AI aka WWAI, it makes sense to be suspicious. Heaven knows "reputational downside" is just about the only counter-veiling incentive left, since Trump has stripped consumers and investors of virtually all legal protection (see: CFPB elimination; SEC declines Hawk Tua coin grift prosecution; Trump pardons Trevor Milton). I think it is an excellent time for all of us to be extremely careful with the software we use.