All knowledge work follows a distribution of skill…lots of people are in the middle of the curve when it comes to ability to do a varied set of tasks.
If I quizzed someone in the middle of that curve on (1) basic keyboard shortcuts, (2) how to VLOOKUP in excel, (3) how to buy a domain, (4) how to make a presentation that truly looked good, (5) detect if an email is a phishing campaign, (6) make a secure password, (7) do research in their industry…
You get my point…The skill of an average knowledge worker today is miles and miles away from elite levels.
Knowledge work is not declining, we’re just watching the average ability of a typical worker go way up, over the course of a generation.
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