PayPal Honey extension has again "featured" flag in Chrome web store

How is it still at 4.6 stars ??? On Firefox it dropped to 2.9 ...

They are probably using median

Lots of bad apps on Apple App Store also have surprisingly high average ratings.

My best guess: the app asks the user whether they're enjoying it, if yes, asks for a review, if no, nothing.

In addition to a sibling comment about median, it could be that or that other common method (I forget, bayesion average? I think), but also consider - 176K reviews, 76 days since the _expose_, if it were 100 reviews a day on average, that's still 7.6K reviews. If it were 10K in the first few days, then 7.6K after, it's still ~10% of total reviews, where they likely had a ~4.6-8 score before hand. A drop in the bucket.

And it's possible (though imo unlikely) that some reviews were removed, perhaps initially at least, due to suspected botting.

Om the other hand, negative experiences would lead to a review earlier. You know, the loud negative majority.

Median has little difference to mean when it is a bounded variable .

Rating can only vary 1-5, so mean and median will always be pretty close . For variables like say wealth that skews the average with outliers is where median is more useful than mean

Firefox users are more informed and militant in how to make an effective evaluation on the site. Chrome users are governed by lowest common denominator.

This has been disallowed on the App Store for a couple of years now; but of course is completely unenforced.

Google doesn't do a very good job of moderating or removing fake ratings, I mean, look at Microsoft's apps on Google Play, look at all those 4.5+ ratings:

https://play.google.com/store/apps/dev?id=672084787255366272...