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768 points cyndunlop | 5 comments | | HN request time: 0.89s | source
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PaulHoule ◴[] No.43106832[source]
An airline reservation system has to be perfect (no slack in today's skies), a hotel reservation can be 98% perfect so long as there is some slack and you don't mind putting somebody up in a better room than they paid for from time to time.

A social media system doesn't need to be perfect at all. It was clear to me from the beginning that Bluesky's feeds aren't very fast, not like they are crazy slow, but if it saves money or effort it's no problem if notifications are delayed 30s.

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darknavi ◴[] No.43107238[source]
It's funny because from my experience airline systems are very imperfect (timing wise).

I (unwisely) tried to purchase an Icelandair ticket via the Chase travel portal. I would get a reservation number, go buy seats on Icelandair's website, and a few days later the entire reservation would vanish into the ether. Rinse and repeat 3x.

I can't remember the exact verbiage, but basically tickets can be "reserved" and "booked". One means the ticket is allocated, and one means the ticket is actually paid for. I eventually sat on the phone with an executive support person as they booked the ticket and got it all the way through. It turns out Chase reserves a ticket on an airline but as an SLA of ~3 days to actually pay for the ticket. Icelandair's requires a ticket to be paid with in 24 hours, so it was timing out.

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1. scarface_74 ◴[] No.43109994[source]
(Replying to both you and the parent poster)

Airlines are far from perfect. They overbook flights and sometimes have to ask people leave and pay them for the inconvenience. My wife and I once got $1000 a piece and a hotel and food voucher to volunteer to take a flight the next day on a layover in Atlanta.

As far as your particular situation, the number one rule of using a third party portal to book flights or hotels is - don’t.

I understand that Iceland Air is not a transfer partner of Chase. But even in that case, I would just wait to use my points until I could use a transfer partner.

On the earning side if paying cash, the difference between 2x/3x points when booking directly and 5x when going through the portal just isn’t worth the risk.

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2. ericpauley ◴[] No.43110794[source]
Overbooking is not a mistake, though. People miss flights for many reasons, and the airlines predict this with impressive accuracy, to the point that they can afford to pay tremendous sums for being wrong and yet still come out ahead.
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3. branko_d ◴[] No.43111773[source]
> afford to pay tremendous sums for being wrong

Or they can just haul you forcefully from the flight you paid for:

https://en.wikipedia.org/wiki/2017_United_Express_passenger_...

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4. scarface_74 ◴[] No.43111913{3}[source]
This is ridiculous. There must have been some amount of money that would have convinced four people to deplane voluntarily. $800 was ridiculously low.
5. ericpauley ◴[] No.43114473{3}[source]
Case in point! Imagine how much United(Express) settled this for.