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Tell HN: Cloudflare is blocking Pale Moon and other non-mainstream browsers

1343 points Hold-And-Modify | 1 comments | 05 Feb 25 19:08 UTC | HN request time: 0s | source

Hello.

Cloudflare's Browser Intergrity Check/Verification/Challenge feature used by many websites, is denying access to users of non-mainstream browsers like Pale Moon.

Users reports began on January 31:

https://forum.palemoon.org/viewtopic.php?f=3&t=32045

This situation occurs at least once a year, and there is no easy way to contact Cloudflare. Their "Submit feedback" tool yields no results. A Cloudflare Community topic was flagged as "spam" by members of that community and was promptly locked with no real solution, and no official response from Cloudflare:

https://community.cloudflare.com/t/access-denied-to-pale-moo...

Partial list of other browsers that are being denied access:

Falkon, SeaMonkey, IceCat, Basilisk.

Hacker News 2022 post about the same issue, which brought attention and had Cloudflare quickly patching the issue:

https://news.ycombinator.com/item?id=31317886

A Cloudflare product manager declared back then: "...we do not want to be in the business of saying one browser is more legitimate than another."

As of now, there is no official response from Cloudflare. Internet access is still denied by their tool.

Show context
nikkwong ◴[06 Feb 25 05:13 UTC] No.42959315[source]▶
Yesterday I was attempting to buy a product on a small retailer's website—as soon as I hit the "add to cart" button I got a message from Cloudflare: "Sorry, you have been blocked". My only recourse was to message the owner of the domain asking them to unblock me. Of course, I didn't, and decided to buy the product elsewhere. I wasn't doing anything suspicious.. using Arc on a M1 MBP; normal browsing habits.

Not sure if this problem is common but; I would be pretty upset if I implemented Cloudflare and it started to inadvertently hurt my sales figures. I would hope the cost to retailers is trivial in this case, I guess the upside of blocking automated traffic can be quite great.

Just checked again and I'm still blocked on the website. Hopefully this kind of thing gets sorted out.

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jen729w ◴[06 Feb 25 08:46 UTC] No.42960397[source]▶
Vendors who block iCloud Relay are the worst. I'm sure they don't even know they're doing it. But some significant percentage of Apple users -- and you'd have to think it's only gonna grow -- comes from those IP address ranges.

Bad business, guys. You gotta find another way. Blocking IP addresses is o-ver.

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1. hedora ◴[06 Feb 25 15:46 UTC] No.42963465[source]▶
I’ve noticed wifi at coffee shops, etc have started blocking it too.

I need to disable it for one of my internal networks (because I have DNS overrides that go to 192.168.0.x), or I’d wish they’d just make it mandatory for iPhones and put and end to such shenanigans.

Apple could make it a bit more configurable for power users, and then flip the “always on” nuclear option switch.

Either that, or they could add a “workaround oppressive regimes” toggle that’d probably be disabled in China, but hey, I’m in the US, so whatever.

Edit: I also agree that blocking / geolocating IP addresses is a big anti-pattern these days. Many ISPs use CGNAT. For instance, all starlink traffic from the south half of the west coast appears to come from LA.

As a result, some apps have started hell-banning my phone every time I drive to work because they see me teleport hundreds of miles in 10 minutes every morning. (And both of my two IPs probably have 100’s of concurrent users at any given time. I’m sure some of them are doing something naughty).