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1343 points Hold-And-Modify | 1 comments | | HN request time: 0.209s | source

Hello.

Cloudflare's Browser Intergrity Check/Verification/Challenge feature used by many websites, is denying access to users of non-mainstream browsers like Pale Moon.

Users reports began on January 31:

https://forum.palemoon.org/viewtopic.php?f=3&t=32045

This situation occurs at least once a year, and there is no easy way to contact Cloudflare. Their "Submit feedback" tool yields no results. A Cloudflare Community topic was flagged as "spam" by members of that community and was promptly locked with no real solution, and no official response from Cloudflare:

https://community.cloudflare.com/t/access-denied-to-pale-moo...

Partial list of other browsers that are being denied access:

Falkon, SeaMonkey, IceCat, Basilisk.

Hacker News 2022 post about the same issue, which brought attention and had Cloudflare quickly patching the issue:

https://news.ycombinator.com/item?id=31317886

A Cloudflare product manager declared back then: "...we do not want to be in the business of saying one browser is more legitimate than another."

As of now, there is no official response from Cloudflare. Internet access is still denied by their tool.

Show context
zlagen ◴[] No.42953898[source]
I'm using chrome on linux and noticed that this year cloudflare is very agressive in showing the "Verify you are a human" box. Now a lot of sites that use cloudflare show it and once you solve the challenge it shows it again after 30 minutes!

What are you protecting cloudflare?

Also they show those captchas when going to robots.txt... unbelievable.

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likeabatterycar ◴[] No.42955172[source]
I run a honeypot and I can say with reasonable confidence many (most?) bots and scrapers use a Chrome on Linux user-agent. It's a fairly good indication of malicious traffic. In fact I would say it probably outweighs legitimate traffic with that user agent.

It's also a pretty safe assumption that Cloudflare is not run by morons, and they have access to more data than we do, by virtue of being the strip club bouncer for half the Internet.

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rurp ◴[] No.42955338[source]
User-agent might be a useful signal but treating it as an absolute flag is sloppy. For one thing it's trivial for malicious actors to change their user-agent. Cloudflare could use many other signals to drastically cut down on false positives that block normal users, but it seems like they don't care enough to be bothered. If they cared more about technical and privacy-conscious users they would do better.
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likeabatterycar ◴[] No.42955394[source]
> For one thing it's trivial for malicious actors to change their user-agent.

Absolutely true. But the programmers of these bots are lazy and often don't. So if Cloudflare has access to other data that can positively identify bots, and there is a high correlation with a particular user agent, well then it's a good first-pass indication despite collateral damage from false positives.

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plaguuuuuu ◴[] No.42956816[source]
The programmers of these bots are not lazy - this space is a thriving industry with a bunch of commercial bots, the abiluty of whcih to evade cloudflare/etc is the literal metric that determines their commercial viability
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1. likeabatterycar ◴[] No.42957514[source]
My data says otherwise and you have provided nothing to back up your claim other than saying we have an industry full of dirty money paying programmers to write unethical code. I'm sure it inspires them to do their best work.

Half these imbeciles don't even change the user-agent from the scraper they downloaded off GitHub.

I employ lots of filtering so it's possible the data is skewed towards those that sneak through the sieve - but they've already been caught, so it's meaningless.