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1957 points apokryptein | 1 comments | | HN request time: 0s | source
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qingcharles ◴[] No.42911578[source]
One big privacy issue is that there is no sane way to protect your contact details from being sold, regardless of what you do.

As soon as your cousin clicks "Yes, I would like to share the entire contents of my contacts with you" when they launch TikTok your name, phone number, email etc are all in the crowd.

And I buy this stuff. Every time I need customer service and I'm getting stonewalled I just go onto a marketplace, find an exec and buy their details for pennies and call them up on their cellphone. (this is usually successful, but can backfire badly -- CashApp terminated my account for this shenanigans)

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hughesjj ◴[] No.42911665[source]
> CashApp terminated my account for this shenanigans

Did you call to complain about the termination?

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1. qingcharles ◴[] No.42916458[source]
What's funny is that the exec I got on the phone was super supportive and helpful and was genuinely amused to hear from me and hear what was happening. He put me in touch with their "Executive Support Team" and it was after this that I guess someone realized they didn't like the route I had taken.

I feel somewhat vindicated after this announcement (though it does nothing to bring my account back):

https://www.engadget.com/cybersecurity/cfpb-fines-block-175m...

> Accessing any kind of customer service for Cash App was a challenge, too, according to the CFPB. Block included a customer service number on Cash App cards and in the app's Terms of Service, but calling it would it ultimately lead users to "a pre-recorded message directing consumers to contact customer support through the app."