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788 points jsheard | 1 comments | | HN request time: 0.212s | source
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autoexec ◴[] No.42893484[source]
Every time some product or service introduces AI (or more accurately shoves it down our throats) people start looking for a way to get rid of it.

It's so strange how much money and time companies are pouring into "features" that the public continues to reject at every opportunity.

At this point I'm convinced that the endless AI hype and all the investment is purely due to hopes that it will soon put vast numbers of employees out of work and allow companies to use the massive amounts of data they've collected about us against us more effectively. All the AI being shoehorned into products and services now are mostly to test, improve, and advertise for the AI being used, not to provide any value for users who'd rather have nothing to do with it.

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Larrikin ◴[] No.42895251[source]
I work on a project where customers need to fill out a form to receive help. We introduced an AI chat bot to help them do the form by just talking through the problem and answering questions. Then the form is filled out for the customer for them to review before submitting.

Personally I find it slower than just doing it manually but it has resulted in the form being correct more often now and has a lot of usage. There is also a big button when the chat opens that you can click to just fill it out manually.

It has its place, that place just isn't everywhere and the only option.

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1. hdjjhhvvhga ◴[] No.42897427[source]
This can often be done without any AI (I suppose you mean LLMs here but I'm not sure since the term has been diluted so much).