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788 points jsheard | 1 comments | | HN request time: 0.212s | source
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autoexec ◴[] No.42893484[source]
Every time some product or service introduces AI (or more accurately shoves it down our throats) people start looking for a way to get rid of it.

It's so strange how much money and time companies are pouring into "features" that the public continues to reject at every opportunity.

At this point I'm convinced that the endless AI hype and all the investment is purely due to hopes that it will soon put vast numbers of employees out of work and allow companies to use the massive amounts of data they've collected about us against us more effectively. All the AI being shoehorned into products and services now are mostly to test, improve, and advertise for the AI being used, not to provide any value for users who'd rather have nothing to do with it.

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kristopolous ◴[] No.42894380[source]
At my company we have a live service chat feature. Recently some of our customers have been requesting an AI chatbot support (we've got fairly technical product offerings). I'm guessing they want to ask a bunch of stupid questions.

I'm surprised as well. Some people want it

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1. ◴[] No.42894457[source]