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788 points jsheard | 5 comments | | HN request time: 0.964s | source
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autoexec ◴[] No.42893484[source]
Every time some product or service introduces AI (or more accurately shoves it down our throats) people start looking for a way to get rid of it.

It's so strange how much money and time companies are pouring into "features" that the public continues to reject at every opportunity.

At this point I'm convinced that the endless AI hype and all the investment is purely due to hopes that it will soon put vast numbers of employees out of work and allow companies to use the massive amounts of data they've collected about us against us more effectively. All the AI being shoehorned into products and services now are mostly to test, improve, and advertise for the AI being used, not to provide any value for users who'd rather have nothing to do with it.

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smt88 ◴[] No.42893553[source]
AI has value the way self-checkout has value: it's anti-consumer and widely hated, but it (can) save the companies money and will therefore be too widespread for anyone to opt out.
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autoexec ◴[] No.42893682[source]
Self-checkout has its uses and supporters. Introverts, the socially anxious, people in a hurry, people who'd much prefer to bag (or double/triple bag) their own items in ways that work best for them, people who want to get the organic tomato at the price of the non-organic one.

It's absolutely still a scheme by companies to get rid of employees and get customers to do work for them for free, and there are still issues with the systems not working very well, but we at least have the option (in almost all cases) to queue up at the one or two registers with an employee doing the work. When it comes to AI, we're often not being given any choice at all. Even if we can avoid using it, or somehow avoid seeing it, we will still be training it.

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ryandrake ◴[] No.42893935[source]
> people in a hurry

Huh, I always thought it was the opposite: If you're in a hurry, you go through traditional check-out. Nothing really matches the speed of an experienced and trained grocery store checkout clerk whizzing boxes past the scanner faster than you can load them into your cart. I think traditional checkout can blaze through 30 grocery items before I can even get three or four out of my cart, fumble around with them in front of the scanners, and then get chastised and stopped by the computer because I didn't place the item properly on the shelf next to the checkout machine.

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1. quantified ◴[] No.42894242[source]
There are 4-12 self-checkout kiosks and the loads there tend to be smaller. So the line moves. Speed of checkout once you reach the clerk in a traditional lane, hands-down faster than self.

Plus traditional is where you buy alcohol.

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2. autoexec ◴[] No.42894550[source]
I've seen liquor stores that handle alcohol sales through self-checkout without friction. They don't check IDs 99% of the time, which I suspect could get them in some trouble, but instead the monitoring employee basically looks at you and makes a judgement call on your age and if you're clearly not a child they approve it before you're even done scanning.
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3. quantified ◴[] No.42895511[source]
What state or territory does that? Not a challenge, just curious, there are over 50 to track.
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4. mystifyingpoi ◴[] No.42896647{3}[source]
Polish Lidl works like that. You self-checkout alcohol and some store employee gets notified. They look at you and approve remotely. If you scan alcohol first, they will likely do that before you finish checkout and there is no waiting involved.
5. autoexec ◴[] No.42896772{3}[source]
so far I've only seen it in the midwest - WI and IL