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788 points jsheard | 1 comments | | HN request time: 0.214s | source
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autoexec ◴[] No.42893484[source]
Every time some product or service introduces AI (or more accurately shoves it down our throats) people start looking for a way to get rid of it.

It's so strange how much money and time companies are pouring into "features" that the public continues to reject at every opportunity.

At this point I'm convinced that the endless AI hype and all the investment is purely due to hopes that it will soon put vast numbers of employees out of work and allow companies to use the massive amounts of data they've collected about us against us more effectively. All the AI being shoehorned into products and services now are mostly to test, improve, and advertise for the AI being used, not to provide any value for users who'd rather have nothing to do with it.

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smt88 ◴[] No.42893553[source]
AI has value the way self-checkout has value: it's anti-consumer and widely hated, but it (can) save the companies money and will therefore be too widespread for anyone to opt out.
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autoexec ◴[] No.42893682[source]
Self-checkout has its uses and supporters. Introverts, the socially anxious, people in a hurry, people who'd much prefer to bag (or double/triple bag) their own items in ways that work best for them, people who want to get the organic tomato at the price of the non-organic one.

It's absolutely still a scheme by companies to get rid of employees and get customers to do work for them for free, and there are still issues with the systems not working very well, but we at least have the option (in almost all cases) to queue up at the one or two registers with an employee doing the work. When it comes to AI, we're often not being given any choice at all. Even if we can avoid using it, or somehow avoid seeing it, we will still be training it.

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1. ghaff ◴[] No.42893956[source]
It's certainly a way to cut costs. It's also, for a few conveniently handled bar-coded items, generally faster and more convenient than waiting in line behind a person with a shopping cart full of items. (Yes, there are express lanes but they're often not that express.)