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788 points jsheard | 2 comments | | HN request time: 0.653s | source
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autoexec ◴[] No.42893484[source]
Every time some product or service introduces AI (or more accurately shoves it down our throats) people start looking for a way to get rid of it.

It's so strange how much money and time companies are pouring into "features" that the public continues to reject at every opportunity.

At this point I'm convinced that the endless AI hype and all the investment is purely due to hopes that it will soon put vast numbers of employees out of work and allow companies to use the massive amounts of data they've collected about us against us more effectively. All the AI being shoehorned into products and services now are mostly to test, improve, and advertise for the AI being used, not to provide any value for users who'd rather have nothing to do with it.

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smt88 ◴[] No.42893553[source]
AI has value the way self-checkout has value: it's anti-consumer and widely hated, but it (can) save the companies money and will therefore be too widespread for anyone to opt out.
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1. n4r9 ◴[] No.42893645[source]
Self-checkout has come a long way IMO. I love not having to queue as long or speak to staff. The occasional "unknown item" still happens, but it's worth it. Even better are the ones in smaller shops that don't have a weighing sensor.
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2. ghaff ◴[] No.42897680[source]
Stores seem to have dialed down some of the sensitivity. I don't know the last time I've run into a complaint because I used my own bag or something else that affects weight. One of my regular grocery stores doesn't have self-checkout. The other one has both and I'll wait for a cashier if I have a lot of items, especially produce. But if I have a handful of barcoded items I'll use self-checkout unless there is a cashier's lane with literally no wait.