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No Calls

(keygen.sh)
1603 points ezekg | 3 comments | 16 Jan 25 14:17 UTC | HN request time: 0s | source
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TheTaytay ◴[16 Jan 25 20:29 UTC] No.42730486[source]▶
In most of these discussions, people on the sales side claim, "but our customers WANT this! Trust us!" and most of the people on the buying side scream, "We hate this. Please let us buy it without this song and dance." It's a shocking disconnect to me. (For what it's worth, I'm squarely on the fouder/engineering buying side and hate the call song and dance, and only engage in it as a last resort.)

Parting thought: SpaceX tells you how much it costs to ship something INTO SPACE. I bet you can figure out a way to tell me your SaaS price, in ballpark terms, and what it depends upon...

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doctorpangloss ◴[16 Jan 25 23:19 UTC] No.42732198[source]▶
The disconnect has such a simple explanation that it's brutal how long this conversation is: nobody wants to make stuff for cheap people, and people who hate calls are really cheap.
replies(4): >>42732316 #>>42733873 #>>42742459 #>>42743370 #
the-grump ◴[16 Jan 25 23:34 UTC] No.42732316[source]▶
Show me the high price on a web page so I can go "that's too much for this stingy old grump" rather than making me talk to one of your sales minions.
replies(2): >>42732971 #>>42735794 #
portaouflop ◴[17 Jan 25 01:12 UTC] No.42732971[source]▶
Assume the price is too high for you if you have to talk to sales and go some where else, simple as that?
replies(1): >>42735691 #
1. the-grump ◴[17 Jan 25 09:30 UTC] No.42735691[source]▶
Were you born to annoy people?

I don’t call and it’s not for the reason you suggest, but because I won’t talk to an automaton once then endure multiple calls and emails trying to sell me their offering. I’ve been down that road enough times and sales people usually go to spam.

For your information, the hidden price is often times in line with the market. They hide it so they can do market segmentation without changing the product and to gather information about potential customers.

So thank you for your most useful recommendation which changes nothing for me. I follow it for reasons other than your ill-informed assumptions.

replies(1): >>42749073 #
2. titanomachy ◴[18 Jan 25 15:33 UTC] No.42749073[source]▶
Wow, you ARE grumpy! As advertised
replies(1): >>42787589 #
3. the-grump ◴[22 Jan 25 01:27 UTC] No.42787589[source]▶
You have no idea ;D I’m real fun at parties