No Calls

One thing I find with enterprise is your call sometimes isn't entirely about you selling them on your product. It's about learning about the enterprise, from them.

It's about feeling out their organization, their issues, and the dynamics between different departments at that company. Even issues they don't realize they have that are solvable. I find none of that comes out very clearly in emails that tend to be bullet point style focused but don't reveal the nature of the issue.

I don't like calls either, but they are useful.

I do understand what you are writing.

For me, I can find out way more quantifiable information by just doing 15 minutes of OSINT, or even simpler pull up your D&B report.

I do not trust my emotions.

A D&B report is not going to tell you everything you need to know about a company and the dynamics and problems it has with respect to the problem space that you and your company deal with.

I mean, you could somehow get access to an entire company's email history and it still won't tell you everything you need to know. Whether people like it not, sometimes direct, high-bandwidth human interaction is required to adequately understand an issue.