←back to thread

No Calls

(keygen.sh)
1603 points ezekg | 1 comments | | HN request time: 1.125s | source
Show context
focusedone ◴[] No.42726381[source]
Dear goodness will any other companies trying to sell to the company I work at please adopt this strategy. Please explain clearly what your product does, how you handle security, and what the enterprise license costs on the homepage.

Please do not harass us with calls and perpetual emails asking to schedule calls. If a call is what it takes to answer basic security and pricing questions, I loathe your company name before we've spoken and am very interested in doing business with anyone who *does* post that stuff online.

I do not understand why that's difficult, but it must be.

I wish I could use what this guy is selling.

replies(15): >>42726524 #>>42726658 #>>42727027 #>>42727075 #>>42727352 #>>42727520 #>>42727614 #>>42727630 #>>42727775 #>>42728038 #>>42728094 #>>42728337 #>>42728885 #>>42730021 #>>42735830 #
RobinL ◴[] No.42728337[source]
Schedule a call is a huge red flag to me because:

- it implies differential pricing, meaning they will charge you as much as possible both now and in the future (when you may be locked in)

- it usually obscures what the product actually does

Differential pricing is really pernicious because if the product happens to be super valuable to you, they're likely to find out and charge you even more

replies(6): >>42728575 #>>42728838 #>>42729353 #>>42729603 #>>42730386 #>>42731927 #
1. zmmmmm ◴[] No.42731927[source]
the obscuring is just as bad as the differential pricing

9 times out of 10 even when you get on a call with them they just tell you the product does everything but their "consulting" or "support" will work to "configure" the product for you to do it. Meaning, it doesn't do that and they are going to sell you high priced consulting to ram their square peg into your round hole until you either beg them to stop or become stockholmed and invested enough that you are persuading your own stakeholders that it really does what it was supposed to.