No Calls

Dear goodness will any other companies trying to sell to the company I work at please adopt this strategy. Please explain clearly what your product does, how you handle security, and what the enterprise license costs on the homepage.

Please do not harass us with calls and perpetual emails asking to schedule calls. If a call is what it takes to answer basic security and pricing questions, I loathe your company name before we've spoken and am very interested in doing business with anyone who *does* post that stuff online.

I do not understand why that's difficult, but it must be.

I wish I could use what this guy is selling.

Schedule a call is a huge red flag to me because:

- it implies differential pricing, meaning they will charge you as much as possible both now and in the future (when you may be locked in)

- it usually obscures what the product actually does

Differential pricing is really pernicious because if the product happens to be super valuable to you, they're likely to find out and charge you even more

How should a company figure out what to charge for something in the first place? Especially a startup that doesn't have much market data to go on, and may be making something entirely new that no one quite knows the value of. When this is the case, one option is to do price discovery. And the way to do that is to remove prices from the website, take calls, learn about customers and their needs, and experiment.