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No Calls

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1603 points ezekg | 1 comments | | HN request time: 0.584s | source
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duxup ◴[] No.42726526[source]
One thing I find with enterprise is your call sometimes isn't entirely about you selling them on your product. It's about learning about the enterprise, from them.

It's about feeling out their organization, their issues, and the dynamics between different departments at that company. Even issues they don't realize they have that are solvable. I find none of that comes out very clearly in emails that tend to be bullet point style focused but don't reveal the nature of the issue.

I don't like calls either, but they are useful.

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WaitWaitWha ◴[] No.42726663[source]
I do understand what you are writing.

For me, I can find out way more quantifiable information by just doing 15 minutes of OSINT, or even simpler pull up your D&B report.

I do not trust my emotions.

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1. madars ◴[] No.42728512[source]
Many organizations have a shadow org chart that you won't learn from the website but will get some sense of that structure in human interactions like calls.