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No Calls

(keygen.sh)
1603 points ezekg | 1 comments | 16 Jan 25 14:17 UTC | HN request time: 0.202s | source
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focusedone ◴[16 Jan 25 15:16 UTC] No.42726381[source]▶
Dear goodness will any other companies trying to sell to the company I work at please adopt this strategy. Please explain clearly what your product does, how you handle security, and what the enterprise license costs on the homepage.

Please do not harass us with calls and perpetual emails asking to schedule calls. If a call is what it takes to answer basic security and pricing questions, I loathe your company name before we've spoken and am very interested in doing business with anyone who *does* post that stuff online.

I do not understand why that's difficult, but it must be.

I wish I could use what this guy is selling.

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1. dyauspitr ◴[16 Jan 25 16:20 UTC] No.42727352[source]▶
On the other hand, I would hate to wade through email chains, type out large emails and wait for delayed async responses drawn out over days. I thrive when I can read the documentation, come prepared to a call and have my questions answered quickly in real time. There’s also something about quickly parsing the realtime information that brings out the best and most relevant questions in me.