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No Calls

(keygen.sh)
1603 points ezekg | 2 comments | 16 Jan 25 14:17 UTC | HN request time: 0.001s | source
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focusedone ◴[16 Jan 25 15:16 UTC] No.42726381[source]▶
Dear goodness will any other companies trying to sell to the company I work at please adopt this strategy. Please explain clearly what your product does, how you handle security, and what the enterprise license costs on the homepage.

Please do not harass us with calls and perpetual emails asking to schedule calls. If a call is what it takes to answer basic security and pricing questions, I loathe your company name before we've spoken and am very interested in doing business with anyone who *does* post that stuff online.

I do not understand why that's difficult, but it must be.

I wish I could use what this guy is selling.

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paulg2222 ◴[16 Jan 25 15:26 UTC] No.42726524[source]▶
You are the norm in that you seem to be communication-averse. Technical staff don't make purchasing decisions anyway.
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acuozzo ◴[16 Jan 25 15:36 UTC] No.42726671[source]▶
> you seem to be communication-averse

Not OP, but I worked for years as a telemarketer as a teenager, so I'm not afraid of speaking on the telephone. However, as I've aged I've found that I'm extraordinarily bad at thinking on my feet and it is for this reason that I loathe telephone calls now.

I was raised to be a people-pleaser and no matter how many times I read "When I say no, I feel guilty" my gut instinct during conversations in which I have to think on my feet is to do whatever is necessary to avoid conflict with the person with whom I'm speaking. With e-mail and other asynchronous communication methods, this is not the case for me as I have the time to craft the gentle-no or the push-back or to properly word the uncomfortable question.

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soco ◴[16 Jan 25 15:40 UTC] No.42726745[source]▶
This might be the very reason they prefer to call you, to force you into rushed decisions. Because otherwise I can't imagine the reason for spending scheduling time and minutes (hours) of chitchat just to answer a couple of very basic and totally repeatable question.
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1. rubslopes ◴[16 Jan 25 16:11 UTC] No.42727209[source]▶
I have the same problem as the parent comment, and over time, I learned that people would take advantage of it, just as you mentioned. So, I decided to make my default response to every offer: 'Let me think about it, and I'll call you back.' Sometimes I only ask for one hour, but I always need some time to think on my own about the opportunity and make a sensible decision. This habit has improved things a lot for me!

Since getting married, I've gained an additional great excuse: 'I just need to check with my wife about this important decision.'

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2. diggan ◴[16 Jan 25 16:46 UTC] No.42727671[source]▶
> Since getting married, I've gained an additional great excuse: 'I just need to check with my wife about this important decision.'

Tip for unmarried people: You can still use the trick above, no one would know or even care :)