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No Calls

(keygen.sh)
1603 points ezekg | 3 comments | 16 Jan 25 14:17 UTC | HN request time: 0.633s | source
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focusedone ◴[16 Jan 25 15:16 UTC] No.42726381[source]▶
Dear goodness will any other companies trying to sell to the company I work at please adopt this strategy. Please explain clearly what your product does, how you handle security, and what the enterprise license costs on the homepage.

Please do not harass us with calls and perpetual emails asking to schedule calls. If a call is what it takes to answer basic security and pricing questions, I loathe your company name before we've spoken and am very interested in doing business with anyone who *does* post that stuff online.

I do not understand why that's difficult, but it must be.

I wish I could use what this guy is selling.

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paulg2222 ◴[16 Jan 25 15:26 UTC] No.42726524[source]▶
You are the norm in that you seem to be communication-averse. Technical staff don't make purchasing decisions anyway.
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1. f1shy ◴[16 Jan 25 15:36 UTC] No.42726673[source]▶
I absolutely love communication, meeting people, etc. as far as it makes sense! Typically is much better written. Everything can be forwarded, is documented, no misunderstandings…
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2. kaffekaka ◴[16 Jan 25 16:32 UTC] No.42727501[source]▶
I agree about everything you wrote except the misunderstandings. Written communication absolutely can and do give rise to misunderstandings.
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3. f1shy ◴[16 Jan 25 17:00 UTC] No.42727819[source]▶
I doubted for a second, as I wrote that. Yes, written communication can lead to misunderstanding, but more often in chat. Mails are a little better in that regard in my experience. Because they are saved and seen by many people, is easier to analyze what has been said, context, etc.

But in general I would say, both can generate misunderstandings, but lets say mail is easier to settle down.