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No Calls

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1603 points ezekg | 2 comments | | HN request time: 0.003s | source
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focusedone ◴[] No.42726381[source]
Dear goodness will any other companies trying to sell to the company I work at please adopt this strategy. Please explain clearly what your product does, how you handle security, and what the enterprise license costs on the homepage.

Please do not harass us with calls and perpetual emails asking to schedule calls. If a call is what it takes to answer basic security and pricing questions, I loathe your company name before we've spoken and am very interested in doing business with anyone who *does* post that stuff online.

I do not understand why that's difficult, but it must be.

I wish I could use what this guy is selling.

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paulg2222 ◴[] No.42726524[source]
You are the norm in that you seem to be communication-averse. Technical staff don't make purchasing decisions anyway.
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1. poincaredisk ◴[] No.42726645[source]
Not the parent, but I love communication. I love being able to send a chat message to a teammember and get a response in an hour, or an email at 8pm and read the response next morning. What I hate is having to schedule calls for next Friday just to get a response to a basic question, or being dragged into pointless half an hour meeting just to say two sentences about what I'm doing today.

But you're right that non-technical managers seem to love that stuff

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2. soco ◴[] No.42726698[source]
They're maybe the same managers who love the RTO for the sake of RTO.