Good article. I think it can emphasize a bit more on supporting human interactions in agentic workflows. While composing workflows isn't new, involving human-in-the-loop introduces huge complexity, especially for long-running, async processes. Waiting for human input (which could take days), managing retries, and avoiding errors like duplicate refunds or missed updates require careful orchestration.
I think this is where durable execution shines. By ensuring every step in an async processing workflow is fault-tolerant and durable, even interruptions won't lose progress. For example, in a refund workflow, a durable system can resume exactly where it left off—no duplicate refunds, no lost state.