What's the value in the 7 billion Meta paid for WhatsApp?
As an American, WhatsApp seemed like an odd fit with Facebook but I also travel internationally a great deal. Almost every single interaction I have while traveling anywhere that isn't Europe and North America, from coordinating airport pickups with drivers to requesting fresh towels from hotel staff, occurs via WhatsApp nowadays.
It's actually really nice. I booked a dive in Belize earlier this year and all I did was scan a QR code of an ad I saw in the hotel, send them a screenshot of my NAUI app, sign a waiver from a link they sent me, then they sent a payment link, google maps directions, and instantly responded to my question when I couldn't find the right dock. All of this occurred on WhatsApp in the span of like 90 minutes.
In the US the process IS NOT that smooth.