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Story of the two thousand stolen Playdate handhelds

(podcast.play.date)
173 points textadventure | 1 comments | 22 Nov 24 06:53 UTC | HN request time: 0.209s | source
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gambiting ◴[22 Nov 24 09:25 UTC] No.42212376[source]▶
The thing that surprised me the most about it is that FedEx didn't just pay them the 400k for lost shipment. They had all the proof that it was lost, all that Fedex had was a signature of someone who doesn't even work at their fulfilment centre. Even after their "higher ups" got involved all that FedEx could do was "huh, sucks to be you I guess?" Does freight shipment not have insurance? What's going on here?
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InsideOutSanta ◴[22 Nov 24 09:35 UTC] No.42212421[source]▶
This reminds me of the recent story where an Uber courier stole two MacBooks, there was no signature, CCTV showing no delivery, and Apple was just like "our carrier has completed the requested investigation, and no further action will be taken by Apple."
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kawsper ◴[22 Nov 24 10:58 UTC] No.42212786[source]▶
Wouldn't the right course of action in that case be to issue a chargeback and let Apple and Uber fight it out?
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1. actionfromafar ◴[22 Nov 24 11:09 UTC] No.42212835[source]▶
Yes, but it can be quite burdensome if your Apple account has any value to you. (Say, if you are an app developer for instance, or aren't quite sure which services you have registered with an apple email address, etc.)