Story of the two thousand stolen Playdate handhelds

wait FedEx just delivers 400k worth of stuff without any KYC or OTP verification??

I get the impression business-to-business shipping is a lot more informal... somehow.

UPS pays their drivers very well. FedEx… does not.

I’ve had them “deliver” a bunch of PCs to a dumpster. Or drop off a laptop to a garbage can in a Manhattan office. How do I know? The courier took a picture to document the delivery.

FedEx employees in our region are consistently grumpy, unhelpful, and extremely abusive with packages.

We got video of one FedEx guy kicking retail Apple Computer boxes off the back of his big rig (destroyed 2x iMacs).

Our UPS drivers are consistently cheerful, helpful and considerate with the packages they carry.

The contrast grows dramatically if you ever suffer some misfortune that requires a phone call into corporate. FedEx is reliably crabby, unhelpful and actively belligerent.

These two companies are a perfect illustration of what happens when you make it obvious to your staff how you feel about them.

I supposed this begs the obvious question I'll ask: why? It seems like this is an easy way to make sure any and all Fedex employess are looking to jump ship to UPS or any other competitor.

UPS drivers are unionized. FedEx drivers at the local stage are a network of third party companies that contract to FedEx and put their logo on their trucks. Look at the grey fine print by the driver door.

UPS drivers are teamsters and are pretty committed to the company. You need to work your ass off in distribution centers and other places before you get in a truck.

When FedEx was falling behind by not having ground service, they bought another network (RPS iirc) and built out a network of contracted providers. In my area, it was the companies that did newspaper delivery. Some of them are ok, most of them suck. I think the residential delivery is all contracted, but business services are FedEx badged people in some scenarios.