I designed my website to look like a chat log

I like it! By being novel, it effectively pitches the product of the website. Others mentioned how its a bit scroll heavy —I also found myself scrolling for the pricing (should be the second question, perhaps)— but all the info is on the page, so you'll get there if you're interested. Some feedback to consider:

- Is the strict refund policy really necessary? Since you screen clients I'd expect you rarely (<1%) deliver a product the client hates. Perhaps a more traditional 'satisfaction guaranteed' would make the sale easier, and highlight your expertise. But I get that it introduces admin work.

- The portfolio is really nice, I'd find a way to break the format a bit to include a carousel of latest work. Could also be higher-up, the third message even.

- On mobile it switches the response bubble to the left?

- Consider centering the logo; adding some padding-top for mobile.

- It's not clear where you are doing business from, in the EU this can be helpful to know for tax reasons.

- Not having a contact-form in the style of a composing a message at the bottom feels like a missed opportunity!

Thank you for your feedback.

I've noticed the switch on mobile and I cannot figure out why yet (the wonders of CSS), it will come around eventually, I didn't want to hold back just for that, you know how many things never see the light of day due to misplaced perfectionism. Been guilty of it myself "back in the day" and it's part of the growing pains.

In terms of the refunds/revisions, when one does this for 25 years, one starts to see patterns, my best designs were when the customer was not "playing designer" with requests that often don't make sense from the design point of view and let me do my job, that puts me in the mindset of "what would I do if this was MY business" and thus leads to a better design.

Basically, I positioned myself to be able to provide my best, thus remove the concerns around refunds and revisions, unleash one's true potential is in the best interest of my customer.