I designed my website to look like a chat log

It's an interesting idea and well executed, but personally I'm usually so tired of all the other messaging-based information flows (work chats, family chats, etc.), my brain resists consuming any more "messages". What makes things worse is that here I'm reading someone else's conversation, so it subconsciously feels even more detached from my reality.

Valid point, at the same time it can be seen as it keeps you within a familiar format, which is meant to add a friendly touch to the relationship designer-client.