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Ask HN: How do you communicate in a remote startup?

238 points aml183 | 1 comments | 15 Nov 24 19:17 UTC | HN request time: 0.407s | source

We are a remote company. Everything is going well. No plans to be in person, but I’d say we can do a better job at communicating. Any tips or articles to read?
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travisb ◴[15 Nov 24 20:04 UTC] No.42150361[source]▶
Video calls. If you aren't having at least one video call a day something is probably wrong. Configure it such that starting a video call takes no more than 4 clicks.

Have a company-wide General/Coffee chat where people talk about arbitrary things. It's better if this chat has history which expires in 24 hours.

Write lots of short documents -- especially for designs. Review them much like you would review code. This can be as simple as Markdown documents in your repository using your normal code review tool. Ensure all documents are listed in a single easy-to-find index of some sort.

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1. Aachen ◴[20 Nov 24 00:26 UTC] No.42189583[source]▶
Note that not everyone likes being filmed. I somehow find it quite different to meet irl compared to being on camera, perhaps because then I can observe what they're looking at. Video calling is like being on stage. (I don't mind being on stage much, just like how video is not a big deal either, but the feeling is similar)