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318 points alexzeitler | 1 comments | | HN request time: 0.214s | source
1. kanisae ◴[] No.42188731[source]
I normally only commit to "We will give an update in X (minutes/hours) to make sure we understand the problem first. Then start giving estimated timelines in ranges with specific call outs for updates and possible changes to the timeline.

I've found that most management just want to be involved in the process and have definite times set for updates and can handle timeline changes as long as information is coming at regular intervals.