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50 points bootstrpppin | 3 comments | | HN request time: 0s | source

Bootstrapped founder here.

I'm planning to build a SaaS product loosely in the B2B logistics space - it needs to be relatively low cost to build/maintain, look slick and be extensible.

It would be customer facing, meaning each customer would need a login/account (or perhaps many, if a whole team is using our product).

I've looked at Retool and it looks quite epic but it looks like it's designed primarily for internal apps.

Has anybody used, or attempted to use Retool for a production, user-facing app?

Would really appreciate advice, war stories or recommendations.

1. moltar ◴[] No.42187887[source]
It’s ok for an MVP but anything beyond that I wouldn’t use it. It’s ok for internal tools. But has a few annoying bugs and they aren’t too eager to fix. Even our internal users are very annoyed.
replies(1): >>42187894 #
2. bootstrpppin ◴[] No.42187894[source]
Can you share any specifics about the bugs/limitations you've hit?
replies(1): >>42191642 #
3. moltar ◴[] No.42191642[source]
One massive one that we’ve been struggling with for months.

Some PostgreSQL query errors are not handled correctly. It results in a fatal handling which restarts the entire server. It takes up to 30 seconds for the full reload meanwhile users are getting 504s.

The error is benign and totally retriable in the userland. It’s a query timeout. No need to handle it as fatal.