Against Best Practices

Rules travel further than reasons.

The problem is that a lot of true things in the world are counter-intuitive. So insisting that all the rules "make sense" in an immediate way is clearly a non-starter. In the safety industry there are many examples of best practices that are bred from experience but end up being counter-intuitive to some. For instance, it might not make intuitive sense that a pilot who has gone through a take-off procedure thousands of times needs a checklist to remember all the steps, but we know that it actually helps.

It's hard because there is usually some information loss in summarisation, but we also have limited memory, so we can't really expect people to remember every case study that led to the distilled advice.

As a chemical engineer by training, though, I have constantly been amazed at how resistant software people are to the idea that their industry could benefit from the kind of standardisation that has improved my industry so much.

Who drove that standardization in chemical engineering?

I ask, because the intra-organizational dynamics of software have been ugly for standardization. Vendor lock-in, submarine patents, embrace-and-extend, etc. have meant naive adoption of "best practices" meant a one-way ticket to an expensive, obsolete system, with an eventually insolvent vendor.

That's an interesting question. I guess it's partly the fact that chemical industry is very large-scale, often with one company in charge (think Shell or Total). The realities of having one organisation in charge of many large operations across many countries probably gives higher reward on standardisation. This is a bit like coding to "Google style guidelines" or whatever. The big organisation has more incentive to fund standardisation, but the small people can benefit from that effort, too.

The magnitude of impact also means that many industrial plants fall under government regulation, and in the safety field specifically there is a lot of knowledge sharing.

I think there is also a component about the inflexibility of real matter that factors into this. It's much harder to attach two incorrectly sized pipes together than it is to write a software shim, so the standardisation of pipe sizes and gets pushed up to the original manufacturers, where it also happens to be more economical to produce lots of exact copies than individually crafted parts.