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Ask HN: How do you communicate in a remote startup?

243 points aml183 | 1 comments | 15 Nov 24 19:17 UTC | HN request time: 0.203s | source

We are a remote company. Everything is going well. No plans to be in person, but I’d say we can do a better job at communicating. Any tips or articles to read?
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paxys ◴[15 Nov 24 20:51 UTC] No.42150868[source]▶
Make conversations public by default. If you use Slack, make team channels, project channels, announcement channels etc. all public. Discourage 1:1 and private communication unless really necessary, especially for engineering topics. This single change will have an immense impact on overall company culture.
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bdangubic ◴[15 Nov 24 23:46 UTC] No.42152642[source]▶
I’d want this as much as I used to enjoy open floor plan at the office… Discouraging 1:1 and private communication in my experience would actually have 100% opposite effect of what you are describing. This is equivalent to discouraging pair-programming which while may not be everyone’s cup of tea many find extremely productive
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1. vundercind ◴[19 Nov 24 17:17 UTC] No.42185831[source]▶
The point is search needs to work, including for people not involved the conversations. Private and 1:1 chats break that.

Use mute and let people @ you to pull you in when you're really needed. You don't have to leave notifications wide-open on every channel.