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Is Chrome the New IE? (2023)

(www.magiclasso.co)
281 points bentocorp | 1 comments | | HN request time: 0.339s | source
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steelframe ◴[] No.42178903[source]
When I parked a rental car in downtown SLC last week I had to find a way to pay to park. There was a kiosk with a functional screen, but the touchscreen part of it was broken, so I couldn't interact with it. I plopped my stuff down and sat on a concrete bench in the cold and dark to try to figure things out on my phone.

The QR code sent me to a website to install an app. Google Play store said the app was designed for an older version of Android and couldn't be installed on my device. I eventually found a "pay online" link hidden down the page a bit, then spent several minutes filling in my credit card number and what not. Then when I got to the part where I was to select the expiration month and year, the drop-down menus simply didn't work. I had no way to continue in my default browser, Firefox.

It had been 7 or 8 minutes, the cold was starting to numb my fingers, and I was no closer to actually paying for my parking space. I debated just canceling my appointment and driving away rather than risk a parking ticket, but I decided to give it just one more try in the Vanadium browser. Lo and behold, the drop-down menus worked, and after over 10 minutes of messing with a broken kiosk, a broken app, and a broken website, I was able to proceed to the point where I punched in my parking space number. Which, of course, wasn't marked.

At that point I looked up and down the side of the street and noticed a post with numbers for two spots behind me. I noted which number was bigger to infer whether my space would be one higher than the higher or one lower than the lower and punched that in. After my appointment I came out to find the car parked behind me had a parking ticket, while my car didn't. So I guess I managed to punch the right sequence of buttons on my phone to avoid a parking fine.

However the fact remains that I couldn't legally park my car in Salt Lake City unless I was in possession of a functioning smartphone and was running a Chrome-based browser on it.

Not sure if this is more a story of Chrome being the only browser that's tested and/or compatible with critical services I need to use to function in a major U.S. city or if it's a story about municipalities like Salt Lake City making things as difficult as possible for people so as to collect more revenue from fines.

replies(2): >>42178945 #>>42179062 #
1. wannacboatmovie ◴[] No.42179062[source]
Front end developers bear the responsibility for this nonsense, and many of the guilty post in this very forum!

There is nothing in what you described that couldn't be accomplished with late 90s-era technology.

Why is an app needed? A simple web page with basic HTML, enter number plate or space number, enter payment info, submit, done. No browser features introduced in the last 20 years are needed. The only improvement is enhancements to security - so we're up to TLS 1.3.

Do we really need spinning pinwheels and bleeding edge web standards to process a simple payment?