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I was banned from the hCaptcha accessibility account for not being blind (2023)

(michaels.world)
405 points blindgeek | 2 comments | 18 Nov 24 10:13 UTC | HN request time: 0.426s | source
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RobMurray ◴[18 Nov 24 15:43 UTC] No.42173434[source]▶
I am also blind. hCaptcha is the worst. Their stupid cookie expires so I have to go through their getting an email to set the cookie almost every time I encounter one. It's a horrendous UX, especially when using different devices and browsers. I imagine others just give up instead of dealing with the crap. They shouldn't use the word accessibility when their whole service is the exact opposite.

The bots can probably solve them easier than blind people anyway, or they can outsource them to third world workers for next to nothing. E.G. Anticaptcha [0]:

> Starting from 0.5USD per 1000 images, depending on your daily spending volume

[0] https://anti-captcha.com/

replies(4): >>42173518 #>>42175602 #>>42176473 #>>42179253 #
1. rwmj ◴[18 Nov 24 15:50 UTC] No.42173518[source]▶
Believe me, hCaptcha isn't much better even if you're not blind! They show me minuscule images which are barely distinguishable from each other. It manages to be much worse than reCaptcha, which is some achievement.
replies(1): >>42175739 #
2. tracker1 ◴[18 Nov 24 19:05 UTC] No.42175739[source]▶
I'm not blind, but do have visibility issues. I can get by on my phone with maxed text size, etc. The pictures for hcaptcha are horrible... I keep having to zoom in and out. It's almost as bad as modals that flow off screen.

It sucks more when you work in the space and take a lot of care to usability. It's not that hard most of the time.