I'd be interested to know if any actual SWAT operations happened from these calls. I know that it does happen sometimes.
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The guy in the article obviously belongs in jail. The question is how far up the scale he went in terms of actual damage and injury caused. It's just like if I read an article about Joe pleading guilty to shooting Fred, and facing 20 years in jail, but the article doesn't say whether Fred survived the shooting. I'm not out to make a big moral judgment either way, and I have no stake in it, but it's a natural question for a reader to ask.