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273 points aaln | 1 comments | | HN request time: 0s | source
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kojeovo ◴[] No.42149815[source]
The privacy and security part is not inspiring confidence. Scrolling to the next section got me thinking "Don't get scammed at closing, get scammed before closing after uploading your mortgage documents to a random website."

Cool idea though.

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aaln ◴[] No.42150061[source]
Hey, Aaron the builder here.

The scamming that happens to homebuyers is not even comparable to the risk in uploading docs to a website which promises they won't share user data with anyone. This is genuinely a pro buyer tool with no association with any 3rd party.

The tool has already helped many people negotiate and get a better deal on their mortgage. Please before judging understand that 70% of buyers overpay in their mortgage 1-3% in closing costs and bad rates. It's mind boggling how much lenders get away with profiting in junk fees from stressed out homebuyers.

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bredren ◴[] No.42150169[source]
It is fair to describe the pains of not getting analysis on mortgage loan estimates, but what I think folks are looking for is some kind of authentic answer to the problem posed.

For example, you could advise the person uploading to remove PII prior to the upload, and link to pdf editing tools that allow them to do that.

You could say that not including PII like full name(s) found on just about every loan estimate does not take away from the value of the tool.

Another thing that could be done is to provide clear means for removing any data uploaded, or opt-out pre-upload of any data being used for training.

For example by creating an account first.

Providing some skin in the game such as putting the removal behavior in the terms of service and a personal guarantee to do everything to ensure sensitivity to privacy of this information will be handled carefully staking your reputation, probably would help.

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1. aaln ◴[] No.42162120{3}[source]
Thank you for these suggestions, I'm going to advise users to remove PII before uploading and eventually allow users to purge their data.