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I tried every top email marketing tool

(www.sitebuilderreport.com)
244 points steve-benjamins | 6 comments | | HN request time: 0.691s | source | bottom
1. simple10 ◴[] No.42158397[source]
Great article. Thanks for writing it all up. A followup article on deliverability would be helpful as many people seem to only have a surface level understanding of the difficulties of deliverability.

With bigger and more expensive email providers like Mailchimp, you're ultimately paying for higher deliverability.

For startups just getting going with waiting list signups and newsletters, there are a few basic rules to staying out of the spam folder and Promotions tab.

1. Make sure SPF, DKIM and DMARC are setup properly

2. Always "warm up" a new domain and outbound email address

Double opt-in where people have to either reply (highest signal) or click to confirm their email address tremendously helps warm up email. It's also important to slowly ramp up send volume over a few weeks or months and then keep send volume relatively consistent.

3. Consider using a warm up service that auto sends to and replies from an existing pool of recipient email addresses. It can help land your emails in the Primary inbox.

4. Watch out for shared IP addresses that end up on blacklists. If newsletters and emails are important to your biz growth, it's worth getting a dedicated IP address. Just be sure to warm it up properly.

5. Watch out for spam trigger words. Crypto, supplements, etc. It's an ever evolving list of words and phrases that bump up spam scores. Tools like https://www.mail-tester.com/ are useful for checking email config and spam scores.

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2. rwmj ◴[] No.42159533[source]
> A followup article on deliverability would be helpful as many people seem to only have a surface level understanding of the difficulties of deliverability.

How about never. Is never good for you?

3. technion ◴[] No.42159766[source]
It's not an issue of being too hard to understand.

The moment I say "double opt in", marketing will decide I lack the skills to be involved in mail and deliverability will be placed in the hands of someone with a graphics design background that has never heard of dns.

I've seen it in every single place I've tried to help marketing campaigns for over 20 years.

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4. logifail ◴[] No.42162998[source]
> Double opt-in

I know it's in widespread use through the online marketing sphere, but I really dislike that phrase.

If I give you an email address, until it has been confirmed - by means of you sending me an email which I have to confirm I've received by whatever means - it's not "opted-in" by any sane definition.

5. Narciss ◴[] No.42163158[source]
Really good advice, thanks for this!

Will be looking to do this for a new side project that I have going on and this helps to know what to look out for

6. sethammons ◴[] No.42164484[source]
It is a comms issue. You are fighting quantity vs quality and the default thought, though incredibly wrong headed, is "the more comms we send the more people hear the message the more we sell." Education around send quality doesn't always make sense on the surface.

You want engaged customers/contacts. The right message to the right customer at the right time to sell whatever you are selling. The worse you do this, the worse the delivery reputation, the less you land in the inbox.

These other decision makers know they don't personally want nor respond to spam. They have to realize that their customers feel the same.